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Would you shop at a store selling only one brand especially if it came in limited sizes OR would you prefer a store with multiple brands to handle your ever changing needs? Below are the three outlets where you secure insurance. Check them out and then you decide.
- Captive Agents - They sell insurance for only one company. Can you absolutely trust the judgment of someone who only represents one company to be impartial when making a recommendation? Someone who tries to find the people that fit their coverage, not the coverage that fits you?
- Telephone representatives - Similar to Captive Agents, but never seeing an agent face to face. "We save you money by cutting out the ' middle man - the agent ' ." If an agent is only a "sales person", then he or she is expendable. However, our agency utilizes risk managers, loss control professionals, customer service specialists- all holding a fiduciary responsibility to you. Will you get that from just an 800 number?
- Independent Agents - Morton Insurance employs licensed insurance professionals to research insurance companies finding the best value for you. We find the coverage that best fits you, not the people to fit our coverage.
Morton Insurance, LLC is Trusted Choice(SM) agency. That means our firm has access to multiple companies and a commitment to quality service enabling us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy. We treat you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products. Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
